Your Privacy (GDPR)

CHANGES TO DATA PROTECTION LAWS: The law in relation to data protection changed on 25th May 2018 when the General Data Protection Regulation (GDPR) came into action in the United Kingdom and across Europe. This privacy policy lets you know your rights under the law. We may need to make changes from time to time.

1) WHO ARE WE AND HOW CAN YOU GET IN TOUCH?

We are Built by AP, run by Amy Phillips and as we do not have a 'bricks and mortar' premises, you can get in touch with us via amy@builtbyap.com. Amy Phillips is our data protection officer and point of contact for queries relating to this policy. In this document when we refer to our website this is https://www.builtbyap.com.

2) WHERE WE COLLECT YOUR PERSONAL INFORMATION FROM:

We may collect data from you in the following ways:

DATA YOU GIVE TO US:

  • When you sign up to our website / newsletter.

  • When you enter our competitions.

  • When you leave us feedback.

  • When you visit us at one of our events.

DATA WE COLLECT WHEN YOU USE OUR SERVICES:

  • Profile and usage data – data we collect from devices you use to connect to our services such as computers and mobile phones, using cookies.

  • Transaction data – details about payments to and from you and other details if you have purchased from us.

DATA FROM THIRD PARTIES WE WORK WITH:

  • Social networks such as Instagram, Facebook and Twitter. Please visit these sites individually for information on their privacy policies.

3) DATA WE COLLECT ABOUT YOU:

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity data – name.

  • Contact data – address, email address or telephone numbers.

  • Transaction data – details about payments to and from you and other details if you have purchased from us.

  • Technical data - internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website.

  • Marketing and communications data – your preferences in receiving marketing from us and our third parties and your communication preferences.

4) HOW WE USE YOUR PERSONAL INFORMATION

We are only allowed to use personal information about you if we have a legal basis to do so. You can find details on how third parties use your personal information by looking at their privacy policies, and these should be available on request. Please note that we require all organisations that we share your personal data with to process it in a legal and a secure way. We do not allow any of the organisations to use your data for their own purposes and the data will only be used for specified purposes in accordance to our instructions.

6) FAILING TO PROVIDE YOUR OWN PERSONAL DATA:

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

7) THIRD PARTY LINKS:

Our website may include links to third party websites, plug-ins and applications (for example when you are signing up to our newsletter or requesting a money off voucher through a pop up). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice or policy of every website you visit.

8) TRANSFERRING YOUR DATA OUTSIDE OF THE EEA (EUROPEAN ECONOMIC AREA):

Our website is hosted and managed through Squarespace.com. Their privacy policy is available at squarespace.com/privacy.

9) DATA SECURITY:

We do everything we can to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

10) MARKETING COMMUNICATIONS:

We may use your personal information to tell you about relevant goods and any upcoming offers. We can only use your personal information to send you marketing messages if we have either your consent or a legitimate interest to do so. You can ask us to stop sending you marketing messages at any time – you just need to contact us, or use the opt-out links on any marketing message sent to you.

11) YOUR RIGHTS UNDER THE GDPR LAWS:

You have certain rights which are set out in the new GDPR laws relating to your personal information. The most important rights are:

  • The right to see what information we hold – you can request this from us on amy@builtbyap.com and this is known as a 'data subject access request'.

  • Not to have to pay a fee to access your personal data.

  • The right to tell us that the information we are holding is incorrect. If you think this is the case, please send an email to amy@builtbyap.com and we will check its accuracy and correct where necessary.

  • Withdraw consent to using your information. If you would like to do this then please contact us on amy@builtbyap.com. You have the right to object to our use of your information, to ask us to delete your information and to request the restriction of how we process your data.

We will aim to respond to all legitimate requests within one month, on occasions where it may take us longer we will notify you and keep you updated through the process.

12) MAKING A COMPLAINT:

If you are unhappy with how we are using your personal data then please contact us on amy@builtbyap.com.